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20 Innovative WordPress Tech Support, Community, Knowledge Base And Wiki Themes And Plugins 2019

20 Innovative WordPress Tech Support, Community, Knowledge Base and Wiki Themes and Plugins 2019

Being a tech support company can be quite a risk on multiple fronts, because many retailers have their own in-house representatives. As a freelance company, you must set up a strong website in order to maximize the chances of success. Word of mouth can only get you so far on the internet; you will eventually need a reliable web page in order to promote your content. Setting up a website is only difficult and expensive if you let it. There are plenty of platforms such as WordPress that are capable of providing users with dirt-cheap hosting services. The process itself is streamline, and is as accessible as possible.

Accessibility aside, WordPress also hosts a wonderful community of theme developers. Here, you will find a theme for any occasion or business niche. Why are these themes so great? They include lots of innovative features, akin to virtual Swiss Army Knives. With a tool for any occasion, and cross platform compatibility, no one can doubt their efficacy. The only viable alternative is to contract a professional company, an equally effective solution.

However, the difference in costs is noticeable, as themes continue to provide a less costly solution.

In addition, the community is already there. With a vast international user base, WordPress present a great degree of exposure for ambitious companies. All of these advantages used to cost thousands of dollars, and now you can afford them on a child’s allowance. Your company deserves the best, so take your time and customize your website in order to draw in clients. Various plugins can be useful in certain situations, so choose a theme that best suits your needs. Now, let’s take a look at some of the best Tech Support WordPress themes.


InfoCenter is a tech problem and solution WordPress theme. It is a simple and intuitive theme suitable for people who want to find solutions on their own terms. It runs with a 24/7 self service format of work. InfoCenter is made to aid with information direct display and user interaction. You will find awesome features for FAQ pages and forums. It uses many incredible widgets for posts, authors and topic preferences among others. InfoCenter has a point based system for best answers and to participate in chats. It includes a powerful admin panel, with SEO enhancement. Its built includes HTML5 and CSS3 files.

Get a tool ready for translation that is fast and lightweight. InfoCenter is the geeks and software development starters’ paradise! It has a XML demo and a child theme included. It includes tons of its own documentation and even a support team of their own for building process. Create strong yet flexible designs with this great invention. Make people sign up easy and smooth and get their own profile page. It will feel like a game they play and have friends to help them with problems! Have fun and solve things right away! Use InfoCenter!

More info / Download Demo


flatbase simple knowledge base theme

Using Flatbase, you will be able to create an amazing website with little effort or time commitment. It is ideal for establishing a worthwhile relationship with your customer base, as you have features that facilitate quality support. Speaking of support, the developers have set up their own line, and they are ready to answer any questions, and solve any issue regardless of its nature. The goal was to make Flatbase a versatile solution, a support platform for articles and various other forms of media.

The knowledge base is expansive and informative. Flatbase also includes a Forum and FAQ section, along with plenty other interesting features. From the moment of purchase to that of website completion, only a few minutes need to pass. This theme is astoundingly quick to load and install. As a tech support company, compensation in exchange for customer interaction will generate most of your revenue.

Ease of use and user friendliness will always be deciding factor for a site’s success. With an added live search function based on AJAX, every single visitor can gain access to the section or features that he wishes. By simply typing the desired result, a quick in-built search function will produce the adequate result. You can directly view every change that you will make to the overall layout of your website with no waiting required, due to the live customizer function.

There are various types of fonts, and the theme itself is translation ready, with all of your posts opening up to a broader international audience. The theme is fully responsive, and your content can show up on any screen, regardless of device, browser or resolution.

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Support Desk

support desk user friendly wordpress theme

Support Desk remains a functional website theme that is well worth the modest price. If you want to sample the content before you get a chance to buy it, be sure to check out some informative screenshots that are present on the site, in addition to a live preview. With zero financial risk, this will give you an impression of what to expect.

Support Desk developers have also included a full-fledged options for documentation. Using this feature, users will easily navigate the installation process and solve their most common issues. These quality of life additions may not seem like Earth-shattering innovations, but in many ways they actually are.

The live search function takes you directly where you need to go, so that you and your page visitors do not need to waste time browsing through sections and options that you are not interested in. There are also FAQ pages, featuring the most common questions that people will ask, and answers that will likely resolve them. As a tech support company, you will generate revenue from your actual and perceived technical expertise.

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Webmasters in the tech support website industry love Uncode because of the massive amount of sophisticated features, polished elements and intuitive interfaces it contains. Keeping tabs of your customers, subscription email newsletters, sending out information, or using diverse CMS and CRM solutions is faster than ever now with Uncode. Compatible with all the major plugins in the market, Uncode is a pliable platform so craft a pixel perfect website that can do everything you need it to do without requiring you to so much as glance at a single line of code. Uncode’s advanced theme option settings lets you thoroughly turn this versatile theme inside out at the flick of a couple of switches. Try Uncode today, and feel the difference!

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ticketlab tech support wordpress theme
If you are in need to build a complete customer support system, you should definitely look into TicketLab WordPress tech support theme. It is time to boost your support process, make it more user friendly and, most importantly, even more valuable. No matter what you offer to the world, customer support is something that you should provide for the satisfaction of your clients, as well as the growth of your business. There is stuff you can do on your own but nothing beats a solid design and a highly optimized and great performing predesigned tool like TicketLab.

What’s truly impressive about TicketLab is the fact that it offers a complete ticketing agent and client dashboards. It requires very little work on your end to have a full system up and ready to go live in little to no time. Managing and maintaining tickets and top-notch customer support has never been easier. With TicketLab, you can do it all in a professional manner, wowing all your customers with something they have not yet experienced yet in their lives.

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qaengine tech support wordpress theme

QAEngine is part of the latest generation of answers and questions skin for WordPress, and features an UX focused on content. In addition, the layout is designed to run in full-width mode, a welcomed change from the narrow layout of its predecessors.

The developers are proud of the beneficial relationships that they have established with their clients, and their page is littered with testimonials that praise the high standards of the theme. Aesthetic layouts, the flow of information, the distribution of space, and all of the other important elements have all received high marks. Blending issues are also a thing of the past, as the modern full-screen design will be enough to impress even the most cynical of patrons.

The price of this theme is quite reasonable, given that it costs only $49. A free demo is available, so the customers have a chance to test out the content before deciding to purchase anything. You may not have the time to sit at a desktop computer all day long. In fact, the popularity of mobile platforms such as tablets and smart phones has created the need for each page to be fully responsive. People must be able to test out your site regardless of their location or the nature of their device.

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Manual is a powerful and crafty theme that has been built with the needs of customer support websites, knowledge repository websites, documentation websites and all manners of customer help related websites in general. As such, Manual packs a host of demo websites, template pages, sophisticated layouts and layout options, header, footer and sidebar flexibility and modern features like Like and Dislike button interfaces with a social media integration system that will keep your tech support website relevant.

The Portfolio Pack included with Manual handles gorgeous FitRows and Masonry multi-column layouts ranging from 2 to 4 columns, while a fully functional out of the box Knowledge Base platform lets you jam your website full of important and useful information for your users to peruse through a powerful, AJAX-powered search and filtering system including categories, breadcrumbs and even a comments system. Powerful Documentation managing features are available as well, with advanced menu systems and more. Manual is a theme that lets you get your users where they need to go. Ready to go Manual?

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kBase is a premium quality WordPress theme focused on helpdesk and support. With a one-click install you get access to 7 unique demos and lots of documentation. It can work for companies or other websites. kBase comes with a widget ready responsive layout, and an improved panel. What’s more, it uses tons of pre-built shortcodes for most complex actions. kBase is built with the awesome Visual Composer and features AJAX search. It also has customizable footers, headers, banners and article lists. It features plugins like bbPress and BuddyPress to make forums and discussion groups. WooCommerce and WPML are also compatible. kBase is all for the technologic, modern and reliable concept.

Check its beautifully designed FAQ page. Its layout comes with over 20 color skins and supports both full width and boxed mode. kBase is all browsers compatible and has many blog and portfolio layouts. You will get more than 4 columns for posting and many tags! JS, CSS and PHP files also come with the package. Enjoy the exquisite experience of its own custom support service, tutorials and videos. Start to use this all browsers compatible theme and go big…Use Knowledge Base!

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knowhow fresh knowledge base template

We’ll give you many reasons why KnowHow is so popular. First, we have the accessibility factor. KnowHow is entirely responsive, and it will not have any problem when re-sizing elements, or loading the layout. With this skin, you can say goodbye to any compatibility issue.

Although there is an established formula for how a website should be organized, users may still encounter issues while navigating a new web page. KnowHow tries to solve this grievance by adding a built-in live search function which can take you to the desired section with just a few keystrokes. Most issues that users experience can be easily solved via an FAQ section.

In terms of aesthetics, the customization process has been made easier and more user friendly. For example, with just a single click, you can change the color palette of your page. The look is streamline and simple, as one would expect from an informational page. All of your content can be translated thanks to the WPML compatibility, and customers will have access to an international base of knowledge. In order to make things more interesting and engaging, the owner of the site can integrate videos into the posts, offering great learning potential for those interested. There are 2 personalized widgets and a great variety of short codes.

In addition, the theme itself is optimized for search engines, targeting specific trending keywords and patterns, in order to reach high search engine rankings.

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KnowAll has been equipped with a curated set of powerhouse, cutting edge tools and features meant specifically for aiding webmasters interested in the dissemination of knowledge to massive, diversified, heterogenous online based audiences on any scale.

With KnowAll, you will be ready to start receiving users and imparting the knowledge you need to spread. KnowAll includes a slew of convenient widgets and time-saving shortcodes perfect for putting together your knowledge base website in a matter of minutes, with an elegant, professional, finished feel. This theme will let you stay on top of your knowledge base’s performance with your users by tracking a wealth of information and displaying it in extremely useful, insightful presentations in one of the web’s most modern analytics toolkits as of 2017. KnowAll is sharp and resourceful, and includes features like Instant Answers, which replies to your users’ queries instantly from the searchbox. Try KnowAll today, and start dazzling and educating your audience now!

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techsmart wordpress theme
TechSmart is – hence the name – WordPress tech support theme with contemporary web design. With this superb site canvas, you can now create a helpdesk-focused website without a hassle. TechSmart even has several predefined demos and additional blog layouts for a quick start of a fresh project. As for responsiveness and cross-browser compatibility, TechSmart covers it all out of the box already. You just pick the sample you fancy, enrich it with your details and you are ready for the big launch.

What’s more, TechSmart has over twenty widgets area, ten predefined custom widgets, seven headers and supports unlimited colors. Regarding headers, you can create different ones for home and internal pages. You can translate the theme and use it with RTL languages, too. Moreover, TechSmart is Gutenberg-ready and offers you to create your own forum with bbPress plugin.

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doxy wordpress tech support theme
Sorting out an online space for online documentation and knowledge base becomes easy once you gain access to Doxy. This WordPress tech support theme is a tool full of amazing material that will ensure a professional and sophisticated outcome. To save you even more time, you get to choose between five different main demos, all high performing, responsive and following all the latest web trends. But you can also edit and enhance each layout to your style in no time. With the Elementor drag and drop editor, you do not even need to know how to code.

Let’s continue with some more features. One-click import, over eight hundred Google fonts, online documentation, in tune with Gutenberg block builder, forum, support tickets form and handy search function, these are some of the core goodies of Doxy. Enjoy the amazingness and create the required web space now.

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tessera wordpress tech support theme
Building a website for tech support is pretty mandatory if you run an app or software. Or at least expanding your main website with a section where users can learn more about the product and seek for help. With Tessera, a dedicated WordPress tech support theme, you can now create a unique online space where you get to share knowledge bombs and create a community of loyal users, sharing their experience and whatnot. Three main objectives of Tessera are: knowledge base, support forum and FAQ system.

Key features of Tessera involve drag and drop technology, live search, Bootstrap 4, bbPress integration, login form and content reporting. It is also entirely translatable, RTL compatible, high performing, search engine friendly and mobile-ready. For any additional support, complete documentation and a team of experts are always at your disposal.

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helpguru accesible tech support wordpress theme

This is a theme that was developed by an elite author, and it shows. It lacks general purpose, as it specializes in providing quality content for self-service web pages. Be sure to check out the live preview and the screenshots that are available on the HelpGuru site. This theme definitely has an impressive pedigree, as it was created by one of the best developers of knowledge base and support theme in the world. In total, the combined sales numbers of all of their products surpasses the 10,000 mark. This is an impressive feat, especially for the WordPress theme market.

Now, thanks to the drag and drop page builder, you will be able to move around content with ease, and style your page accordingly. This user friendliness has been extended to other features as the live search function. With it, users can simply type the terms and hit “enter”. The theme also included widgets, as they were added in a high organized manner. Using them, you will be able to display categories, knowledge based articles and authors. The admin panel also has a very intuitive layout and anyone can navigate it easily. It is so easy that even child can operate it with ease. You can alter any option with a simple click. Your icons will be just as versatile, as the user will be able to add personalized category icons and upload custom content.

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Knowledge base wiki faq

knowledge base faq wordpress theme

This theme’s name is quite suggestive, as it is a great addition for any knowledge or support site. The design is fully responsive. Using this theme, the owner can set up a valuable self-service web support site. The process will only take a few moments. It will also reduce the number of direct customer tickets, and increase client satisfaction.

On a financial standpoint, this will ultimately save you money, as it costs significantly life than maintaining a direct support line. The innovation of Knowledge base wiki faq, is that it lets clients help themselves, by giving them an expansive data base which contains all relevant information. It is a DIY kit for customer support. In the case that a ticket is sent, you can be sure that the issue is serious, given that your site already covers all of the mundane issues. This theme has plenty of features that can increase the quality of life for the administrator as well.

A front end page builder is also there, along with a live search function. Using the live search, users can jump directly to the topic that is relevant for their issue, bypassing the extensive browsing stage. Organizing the elements of your page and your articles has never been easier, as a drag and drop tool was added. Using this new feature, users can customize their page in real time, and view the changes immediately. It goes without saying that instant feedback is a quality that any WordPress theme should have.

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tikidocs wordpress tech support theme
If you are looking for a WordPress tech support theme, Tikidocs is the one option you can go with and do your thing like a professional. It is a clean, minimal and cutting-edge solution that will answer all your design questions. Tikidocs has the material at your disposal, ready and set for you to put it to use and start your tech support web space in a snap. Whether you will use it as a separate website or an extension to your existing project, Tikidocs is here to realize all your ideas hassle-free.

Along with a banging home page design, Tikidocs also includes all the other must-have inner sections to cover all segments of your tech support page. There is also an extension of a blog for content marketing, as well as a full-blown forum to create a community and offer all your users to start discussions at free will.

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disputo wordpress tech support theme
Disputo is a versatile and highly adaptive WordPress bbPress forum theme which you can use with your tech support project effortlessly. It will even seamlessly adapt to your current website but you can create an entirely new project, too. Besides, when kicking things off with Disputo, you need no prior coding or designing experience to be able to attain professional results. Anyone can hammer out a spectacular page with an edge.

Front-end login and registration forms, live theme customizer, social login feature, private messages, user blogs, rating system and Facebook comments, this is just a small section of the entire features collection Disputo rocks. Disputo is also fully monetizable with multiple ad placements located in different areas of the layout and fully supports RTL languages and WooCommerce plugin. Go as creative as you want to go with Disputo and do your thing.

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Knowledge Base

knowledge base amazing tech suppport theme

Knowledge Base is one of the best Premium WordPress themes, filled with features and available at a very reasonable price. The design of this theme is very intuitive and modern, and it includes 4 color palette options for your website skin. You can use it mainly for Knowledge Based pages and Wiki websites. Using this theme, any tech support company can present their customers with a vast knowledge base that will aid them in resolving any issue.

This theme will never be a finished product. The developers are constantly struggling to improve their product, as they provide free updates and bug fixes. Currently, the theme now supports the bbPress plugin for forums. This plugin will let you create personal, informative support forums, or start discussions on your web page.

This particular product can generate fully responsive content which will show up easily on any screen, regardless of its resolution. People rarely go past the first 2 pages of their google result’s page, and that is why you need to be featured on them. Thankfully, users of the Knowledge Base theme will never have to worry about that, because the SEO service is amazing. What’s more, the live search function uses AJAX programming to find forums, articles, topics, pages, FAQs and replies, at the click of a button. Navigating content has never been so easy.

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techdesk new tech support theme

TechDesk is a well-designed WordPress theme that has the potential to improve any FAQ, Wiki, or knowledge based website. Also, the design is streamline and highly intuitive. It also includes many options for faq post formats, live searching, widget areas, short codes, and so on.

TechDesk uses the SMOF Options panel, which includes a multitude of options that can help you manage and alter every aspect of your website. Both seasoned programmers and newcomers will be on equal footing, as the theme is easy to navigate, and even easier to customize. It also has 5 widget areas, 10 personalized widgets, and 5 post formats: standard, image, gallery, video and audio. Moreover, the layout possibilities for your home page are limitless, and the theme options are truly expansive. The theme is based on the reliable Bootstrap 3 framework.

It is an intuitive, streamline and versatile front end framework that focuses on mobile platforms. This results in easier website development that is compatible with smart phones and tablets. TechDesk is also Retina ready. There are AJAX thumbnails, font awesome icons, and plenty of other add-ons that enhance the look and feel of the page.

The theme has a reasonable price, and it will more than pay for itself in the long run. The customer response have been overall positive, as people are impressed by the theme’s quality.

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Knowledge Base Plugin

Heroic Knowledge Base Plugin

heroic - Knowledge Base plugin

Heroic Knowledge Base is an awesome plugin to help you make frequently asked questions about your company or services readily available for any site visitors. This is an amazing tool for website owners who are aiming to give immediate answers to the questions of their readers or customers. Heroic Knowledge Base has a demo content that makes installation very easy. This plugin also makes content organization is very easy thanks to its drag & drop category ordering functionality.

This plugin includes a sophisticated yet fool-proof plugin that lets you smoothly configure and change the options with few clicks. Moreover, its article feedback feature allows your visitors or customers to rate the effectiveness of your content. This plugin has a built-in AJAX live search feature that gives your customers the right information at the right time. It also allows you to attach downloadable files in your articles. Moreover, it includes three easy to tweak widgets for displaying knowledge base articles, categories and authors in your website. This plugin is perfect for giving your customers quick and responsive technical support. Detailed review for Heroic knowledge base plugin is available here.

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Aigars Silkalns

Frontend web developer and web designer specialized in free and premium WordPress theme development. Started to learn to code 2 years ago and now I am familiar with CSS/HTML/JavaScript (jQuery) and PHP. Obsessed with application performance, user experience and simplicity.

This Post Has 4 Comments
  1. What I want to know is that if in the topics, for example, (porto) you pay $ 99, but I want to know if it’s a one-time payment, or is it a monthly payment?

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