Customer support is very important in running any types of business. This is the primary reason why a lot of businesses and organizations set up a knowledge base, wiki, or FAQ site to keep their target audience informed about their product, company or industry.
Themes custom-built for building knowledge base, wiki, or FAQ site allow users to publish a page dedicated for providing information about commonly asked questions about their products or services. Knowledge base, wiki, or FAQ type of website often have distinct needs compared to other kinds of website considering that it provides a unique function for website visitors.
If you want to build a useful knowledge base, wiki, or FAQ site for your business or just want to design a website that allows users to ask and answer questions, then you have to check out this collection of knowledge base, wiki, and FAQ WordPress themes.
The themes included in this collection offer lots of incredible features for building knowledge base, wiki, and FAQ websites.
kBase is a helpdesk WordPress theme. It is focused as expected in custom support areas. It has 7 unique demos with their own homepage using a one-click import. kBase comes with numerous pre-built shortcodes. These make programming or coding not to be required! Back and front ending could not get easier to modify. kBase is open to layout versatility and it’s crafted for many skin colors. You will get more than 20 skin samples, a portfolio page, and 2 article listing pages. It uses Drag & Drop’s Visual Composer as page builder.
kBase provides compatibilities useful for purpose such as WPML, bbPress and BuddyPress. You can add portfolio and blog layouts, boxed or full-width mode. It even includes its own how-to videos thinking about you. kBase gives lots of customization and pre-built choices for many things. You will get 6 footers, 3 banners and more. This theme aims to provide the great help service that many others don’t. It can apply to a company or simply provide services to the competition lacking in support. kBase uses specialized AJAX search and offers forums and FAQ pages. Get your business running, and start helping people with Knowledge Base!More info / Download Demo
Flatbase is a clean, professional and mobile ready theme that offers an all-in-one website template for a knowledge base site. The theme’s flat design will surely make your website look modern and trendy. Though this website is particularly made for building knowledge base website, Flatbase WordPress theme will not disappoint you in adding other interactive features such as FAQ and a community support forum because it is fully compatible with the free bbPress plugin.
This theme is integrated with Ajax based live search tool, which let your visitors get answers in an instant. When it comes to branding and customizing your theme, Flatbase offers a nice set of customization options for you. The theme includes a Live Customizer that allows you to take a glimpse of changes you make on your theme design from layouts, fonts, colors and other styling options. The theme comes with Reading Time functionality that displays the time that it gets to read an article and a Liking System that enables readers to leave their feedback on an article.
Some of its key features include: accordion or list style FAQ templates, a nicely crafted Knowledge Base template, box or full width layouts, custom logo and custom widgets, gallery template, theme options panel, extensive design and layout customization options and more.More info / Download Demo
Uncode is a flexible and engaging, visually stimulating and technologically resourceful, lightweight and responsive WordPress creative multiuse website theme. Uncode has been developed to be an ingenious and intuitive website building platform, a robust framework where webmasters can find all the tools, plugins, resources and page templates required to set up amazingly functional modern websites with plentiful customization and without ever having to so much as look at a single line of code. Uncode is a Bootstrap-based beauty that deploys a modular design to furnish your website with top of the line responsiveness and mobile-friendliness right out of the box, broadening your potential audience to devices and platforms the world over.
With Uncode’s easy to import conceptual demo homepages, crafting a unique website is as easy as picking a demo and customizing it to your heart’s content with the Visual Composer, Slider Revolution and Isotope Masonry Grid premium plugins, along with dozens of powerhouse advanced theme settings, limitless colors and fonts, impressive image gallery and portfolio features, trendy and attractive social media integration and full-fledged online commercial capabilities vía the industry standard WooCommerce e-Commerce plugin suite make Uncode the smart webmaster’s choice for 2016. Try Uncode for yourself, today, and find out why!More info / Download Demo
KnowAll is a sleek and fresh faced, clean and crisp, luminous and bright, modern and highly attractive, colorful and engaging knowledge base website template for WordPress. It is very intuitive and really easy to use for both end-users and developers, flexible and aesthetically pleasant, responsive WordPress knowledge base website theme. KnowAll is an absolutely amazing and thoroughly impressive, detailed and thought out WordPress website theme, designed specifically and purposefully for the creation, curation and massive usage of knowledge base websites as a whole.
Whether you are a professional in a business or firm looking for a solution to your intraoffice knowledge base necessities, a hobbyist meticulously collecting the details of your favorite projects and techniques, a technical hub for scientists or engineers sharing a platform or protocol, or any other sort of similar, related, knowledge based, information era endeavor or undertaking, KnowAll is exactly what you’ve been looking for. With its simple and intuitive interface, setting up your knowledge base website will be a matter of minutes, regardless of particulars and subject matters or fields, while conveniently predesigned features and resources, such as cutting edge Instant Answers technology to catch your customers’ questions with answers on the fly, KnowAll is ready to amaze and impress from day one. Try it out now!More info / Download Demo
Helper is an excellent option for users who wish to establish a knowledge base system on the prolific WordPress platform. It brings a user friendly, optimized interface that is sure to attract many visitors. Guru can enhance any site, due to the implementation of the amazing Visual Composer. This theme has personalized post variations which can handle all partner sections and knowledge based posts. Customers will benefit from a wide array of options due to the options panel. There is the possibility to upload custom favicons, alter element colors, modify the typography, disable/enable some features, and even use their own logos.
If you wish to sample the theme without committing to a purchase, be sure to check out the interesting demo. Your site will not experience any resizing issues, and it will look amazing on any device. Mobile users can rejoice, as Helper’s fully responsive layout will be compatible with tablets and smartphones. Both the site owner and the page visitors can access content while traveling, resulting a flexible and convenient experience for all parties involved. This product offers 2 extra temples for your page: archives and full width. With the addition of 9 personalized widgets and plenty of short codes, Guru can cater to any ambitious website.More info / Download Demo
Live Support is an excellent WordPress product that can be used to enhance live chat, help desk and support base web pages. Every element of this theme was introduced in order to improve to your customer’s experience. Live support can be easily managed and customized, and it provides a streamlined user interface.
Despite many niche-oriented options, this product is not exclusively tied to the knowledge-based market. It can also be used for blog and portfolio sites. Your page will feature BuddyPress compatibility. You can also benefit from a fully translatable interface, thanks to the WPML plugin. Every line can be displayed in another language, enabling you to appeal to different customer demographics.
Live Support offers several home page versions. Regardless of which home page is chosen, your content will look incredible. Also, the site layout is entirely responsive. All posts can be adapted and resized in order to accommodate mobile device users. This theme has completely eliminated compatibility errors. However, if for some reason you want to turn off this function, you are able to do so. In order to guarantee an excellent browsing experience, a streamlined, well-written code was implemented. For those who wish to sample Live Support, a live preview was made available.More info / Download Demo
Manual is an excellent WordPress theme that promises to improve every aspect of your knowledge base website. It has many practical and useful features, and a stunning design that never fails to impress potential customers and employers. In the marketing game, mass appeal is often a winning play. Thankfully, Manual can target an enormous demographic, as it has integrated .po and .mo files. Fully-translatable, the template can display your content in any language, at any time.
Regardless of your knowledge base niche, you will need to build a strong relationship with your community. Manual is fully compatible with BBPress, and it allows you to construct a thriving community forum. Two header layout variations are available, along with two footer layouts. In addition, every page visitor or reader will have the chance to like, or dislike your articles. It is even possible to share them on social media platforms. With Manual, you will be able to design a branded FAQ, a professional knowledge base or documentation page. These sources of information can actually reduce the number of support tickets, as it allows clients to resolve most non-serious issues. For those who wish to sample Manual and it features, a live preview was made available.More info / Download Demo
Support Desk is a minimalist yet absolutely responsive Knowledge Base WordPress theme. This theme provides an excellent support resource for your customers and very easy to personalize. It is absolutely responsive and let your website adapt effortlessly to any screen size or display resolution to give your visitors an incredible browsing experience. Let your customers or users get instant answers each time they search in your website with its built-in live search feature.
Support Desk allows you to create as many FAQ pages as you want in your page and fully integrated with bbPress plugin to help you build an online forum and establish customer interaction. It includes simple unbranded theme options, 3 custom widgets, multilevel animated navigation and tons of powerful shortcodes.
It is fully optimized for SEO and designed using clean and valid HTML5 and CSS3 technologies to help you stay abreast of the latest trends in web design. Many developers love this theme because it is well-documented and child-theme ready. With Support Desk, you can now build your own support center without paying monthly fees.More info / Download Demo
QAEngine theme is an ultra-modern Knowledge Base WordPress theme with a content focused design. This theme is completely responsive and will definitely make your website look stunningly beautiful on any device, be it a desktop computer or a mobile phone.
With QAEngine theme, you will have a vast space in your site to display your content the best possible way. Moreover, the theme is specifically designed to give your visitors and amazing user-experience. Theme comes with a striking Intro page that admin can lock from non login users. The intro page requires sign-in and sign-up options for new users make it easy for them to participate in the community.
This theme includes unique theme features such as beautiful user profile page, extensive point & badge system, post question button, tags & categories systems and real-time notification system. Indeed, the theme is equipped with all the elements necessary for user engagement, besides posting questions users are also able to contribute to the community by voting up, voting down, discussing or sharing the available content.
The new QAEngine theme will help you to transform your WordPress site into a fully functional question-and-answer site and help you build an active and effective community. This simple and smart theme is carefully crafted for a great knowledge sharing experience, transform your website into a fully functional question-and-answer site and help you build an active and effective community.More info / Download Demo
While running a successful business, having a superior product is not enough. You must also support that product, and answer any questions that the customer might have. InstaAnswer is a WordPress theme for FAQ applications. By providing solutions for the most common questions, you will not have to hire a large support team. Basically, an FAQ site is the most efficient solution for any business owners. Your website layout will be fully responsive and cross-browser compatible. Even those with smartphones and tablets will be able to read the posts. It should also be mentioned that an articles rating system was introduced. This makes it easier for administrators to single out the most successful answers.
Articles can feature downloadable files, and it is possible to customize the look of your site. Thanks to the WordPress customizer, you can alter the colors and logos at any time. InstaAnswer maintains a simplistic and intuitive design. It actively shuns complexity, in favor of a more user-friendly philosophy. In addition, an Ajax search function was implemented. As the client is typing, solutions will pop-up. Your followers will certainly appreciate 24/7 support. This will encourage future sales, thus increasing your bottom line. Be sure to access the theme demo, for more information.More info / Download Demo
Knowledge Base Premium
Knowledge Base is a Premium WordPress Theme for Wiki and Knowledge Base Websites perfect for providing support to your customers. This theme enables you to integrate your own support forums in your website since it is powered by bbPress forums plugin. Its intuitive framework is built based on Twitter Bootstrap framework, which makes your website work flawlessly on on big screens as well as on small screen of different mobile devices.
This theme is integrated with fantastic AJAX based live search that allows you to provide instant answers to your user’s inquiries. This theme is crafted using clean and valid code designed to create an advanced knowledge base website for your target consumers.
KnowledgeBase WordPress theme doesn’t stray too far from the traditional knowledge base look and feel. However, it includes just enough new features and elements to make your support pages work that little bit better than those of your competitors.More info / Download Demo
Altera is a clean, smart and fast knowledge base WordPress theme fit for question & answers, help desk and wiki style websites powered by redux options framework. It is fully responsive and retina ready to make your website stand out from your competitors. It is built with Bootstrap 3 framework for faster website development process. Its integrated with drag n drop visual composer page builder WordPress plugin to help admin and developers arrange theme elements with ease.
Altera supports sticky menu navigation and included with 10 custom widgets, 15 widget areas. This knowledge base WordPress theme well-built and fast loading structure helps your website ranks well in search engines.
Additionally, it supports custom background image to provide unique look and feel for your visitors. This theme is fully compatible with bbPress plugin, which allows you to setup forum in your site for more traffic from search engines. Altrea is search engine friendly, cross browser compatible WordPress theme coded with valid HTML5/CSS3 standards and supports 600+ google web fonts, 400+ font awesome icons to make your site typography standout from the crowd.More info / Download Demo
Base is a well-made Knowledge Base WordPress theme that allows you to get your support website up and running in no time at all, without sacrificing any of the essential features that help you to help your customers and users make the most of your services.
The highlights of the Base theme include an intuitive theme customization control panel which uses the native WordPress user interface for a seamless user experience. With this flexible WordPress theme, you can easily make alterations to the elements of the theme without dealing with complicated codes. It is made to perfectly fit on any kind of devices.
In addition, it is built with HTML5 and CSS3 technologies featuring an uncluttered and elegant design. Base WordPress theme also makes it easy for you to attach blog content section to your knowledge base website. This theme is also search engine optimized to ensure that you get good rankings on search engines like Google.More info / Download Demo
DeskPress is a user-friendly WordPress theme that aims to improve the quality of your site. Each page element can be tweaked or altered, in order to accommodate your needs. Visitors will certainly appreciate the superior design and attention to detail that this product offers. Your support staff will thank you, as DeskPress makes their job a lot easier. It is the perfect toolset for any occasion, filled with many amazing features.
You get to choose your own moderators, and assign a forum to each of them. All moderators can be kept up date, thanks to the email notification system. You will be able to use attachment for your messages, and send private replies to whomever you wish. Each topic on the forums can be attributed a status, along with a Best Answer. This spares users from having to comb through long discussion threads.
There is the option that allows visitors to pay for exclusivity, as you can setup a private forum. Easy Digital Downloads, WooCommerce or Envato Purchases can be used to serve customers. DeskPress works well on laptops, desktop computers, smartphones and tablets. For more information, be sure to check out the theme introduction video, as it is quite informative.More info / Download Demo
TechDesk is a perfect website template for anyone struggling to create a professional looking help desk portal that includes FAQs and knowledge base facilities in order to support their products and services. It comes with a very impressive homepage allows you to attract and engage your target audience. It includes an AJAX-powered live search box with auto-complete which makes the process of finding the right support document as easy as possible.
It has a minimalist and interesting layout design along with many features and options such as widgetized area, FAQ post format, shortcodes and many more. This modern knowledge base theme makes it possible for you to set up your own Helpdesk/FAQ/Knowledge Base of information website without writing a single line of code. It is user-friendly and SEO ready.
TechDesk is the suitable WordPress theme for people who want to build a professional looking help desk portal that also features FAQs and knowledge base facilities to render powerful business support.More info / Download Demo
KnowHow is a well-liked WordPress theme for building a knowledge base or wiki-like website because of its responsiveness and other cool features. KnowHow helps you create an interactive Knowledge Base site with ease. It has all the elements that you will need in providing an online support resource for your users.
This theme includes an AJAX-powered live search form to help you provide real-time response to your consumer’s inquiries. It also offers an exceptional support for FAQ pages. This theme includes a built-in color picker, useful shortcodes and other functional features suitable for a WordPress knowledge base/wiki theme.
KnowHow is the perfect choice for a professional looking theme for your knowledge base website.More info / Download Demo
HelpGuru is a flawless and modern knowledgebase theme that has been created to help you support your products or services in style. The clean and modern design of HelpGuru and its useful set of features combine to provide an amazing framework for building an interactive knowledgebase website.
Content can be easily organized using its drag & drop system. Visitors can rate articles, giving you feedback on what content your users are finding the most useful (or the least useful). Adding attachments and downloadable files to the articles is a breeze, and the live AJAX search feature improves the user experience by eliminating unnecessary page loads. When it comes to setting up your website using the HelpGuru theme, the live customizer that is part of WordPress can be used to get a live preview of the changes you make to the site.
On the other hand, you can easily add a discussion forum to your support website because the theme is bbPress plugin compatible.More info / Download Demo
Sentric is a clean and well-designed online support focused theme with Knowledge Base and FAQ sections. Forum is run using the powerful bbPress plugin, added with supplementary functions that smoothens managing support requests from your customers. It comes with support forum features marking forum threads as: resolved, pending, not a support topic, unresolved and assign to staff.
Changing and marking support status to topics are straightforwardly done by support staff without the need to reply, which prevents unnecessary postings. It also includes custom templates, advance theme options, 400+ Google web font, XML Demo data file provided and many more!More info / Download Demo
Knowledge Base Wiki
Knowledge Base is brilliant choice for building Wiki type and informational websites. It has clean design and feature-rich theme that facilitates easy customization. Its excellent features help you create an informational website specifically designed for your target consumers without dealing with technical difficulties.
It is fully responsive and integrated with Twitter Bootstrap, HTML5 & CSS3 technologies. Supplementary features include AJAX based live search, ability to attach support forums using bbPress plugin, FAQs template with live search box post type support, etc.
This theme emanates a stronger character and style than the KnowHow theme, which makes it very ideal for showcasing the playful and ingenious side of your company.More info / Download Demo
Knowledge Base Plugin
Heroic Knowledge Base Plugin
Building a knowledge base website is suitable for educational websites as well as companies who want to give their customers instant answers to their inquiries. Heroic knowledge base plugin is a great solution for website owners who are aiming to give immediate answers to the questions of their readers or customers. This plugin is very easy to integrate in any WordPress-powered website. It has a demo content that makes the installation a breeze. Moreover, content organization is never been easier with Heroic knowledge base plugin because of its drag & drop category ordering. This plugin has an advanced yet user-friendly design that enables you to effortlessly configure and modify the options with just few clicks. Its article feedback feature allows your visitors or customers rate the helpfulness of your content in addressing their problems. The article feedback functionality also helps you identify the articles that require improvement.
Heroic knowledge base plugin also comes with built-in AJAX live search feature that lets you give your customers information or answers on the spot. This plugin also includes a feature that allows you to add downloadable files in your articles. Additionally, this plugin includes three easy to configure widgets for displaying knowledge base articles, categories and authors. This plugin includes three highly configurable widgets for displaying knowledge base articles, categories and authors. This advanced plugin is crafted using the latest coding standards, written with theme compatibility and flexibility in mind. This plugin is perfect for giving your customers quick and responsive technical support. This plugin works with most free and premium WordPress themes, so you can create a knowledge base alongside your existing website without switching to a new theme unless you really want to. More detailed review for Heroic knowledge base plugin is available here.More info / Download Demo