Looking to create a survey? Here are the best WordPress plugins and tools for creating surveys.
What’s more important than your business revenue? You guessed it right, it’s your customers. Without customers, there are no steady revenue streams. The focus on customer happiness and satisfaction grows big and evident. Keeping customers happy means they want to return and refer it to their friends. It goes on and your business grows. You’re doing so many great things for your customers, it’s rare to see such behavior in the first place. But what if you’re not keeping your customers engaged? What happens then? Of course, those customers who need your product will still buy it, but the relationship between you both won’t feel as authentic.
To reinstate that aspect, businesses need to adapt to engaging customers in their business practices. The best way is through online surveys. With surveys, we can talk directly to the customer, regarding their issues and feedback. If careful enough, we will spot patterns and repeating suggestions that indicate it is time to update the product. We could also be hearing good feedback, and suggestions about the features users like to use the most. You could survey your customer base about upcoming changes, or perhaps allow customers to suggest their products. The possibilities are endless, creating a great atmosphere at the company.
Starting an online survey has gotten easy in the last 5 years. Many versatile alternatives exist for launching an online survey, and we’re here to countdown some of the more prominent ones.
We will explain all the tools in three parts:
And essentially you can combine either of the categories to be used on WordPress.
Best WordPress Plugins for Surveys
Alright! What a list so far. We covered the tools that most web users today use when they’re not using WordPress, and now we can take a peek into what WordPress plugin developers are making to help bloggers launch survey forms on their blogs. These are mostly unique platforms and tools we didn’t see in the standalone roundup. But there’s a possibility that some of the more older tools will have developed their own WP plugin as they understand the market that such plugins can reach. Once again, explore and understand your goals for surveys. And then, choosing the right plugin won’t be so hard.
1. Modal Survey
Modal Survey considers the aspects of psychology when you’re required to dig deep to understand your audiences. Although title suggests (modal) that this is a popup plugin, you can effectively embed it as a standalone widget. You can place it within your content area of WordPress posts. The polls that Modal Survey allows you to craft are not your traditional progress bar polls. It turns it into a step by step question and answer tasks that end up serving a specific result. In your case it could be the overall results, or you could use those polls to define a personality trait.
The developers integrated it with Visual Builder support. Anyone who uses Visual Builder can already plug away their designs with new and interesting surveys and polls. The plugin provides much more features that helps you to save your time and reach your aims. The polls can appear for the users at once. It’s possible to set to display once for users who already filled out or can appear in every cases. Activate the poll with different user interactions. This includes things like link clicking, scrolling to the page bottom or even scrolling to specific parts. Each questionnaire is closeable or you can force the users to fill out in return for the hidden content.
Active installations: 5,500+
Price: $44 (one time fee)
2. WPForms (Free/Premium)
With over three million active installations, WPForms is one of the most popular free WordPress survey plugins. Out of the box, WPForms is a drag and drop form builder, however, you can also employ it for surveys. Still, you will need a plugin add-on that fully expands the possibilities of the already resourceful WPForms. Overall, this tool is effortless, ensuring even utter beginners get the most out of it quickly and comfortably. Let’s face it, you do not need to learn anything, as everything you do with WPForms is easy to understand – self-explanatory if you will.
Active installations: 5+ million
Price: Free for a basic form setup. Surveys and polls functionality is part of the premium package, costing $159.60/ year. One of the more expensive options but is worth it if you run surveys on regular bases.
Forminator is a free WordPress survey plugin that offers you the flexibility you deserve. In short, Forminator works for all types of forms, supporting any number of fields that you need. Forminator is also fully compatible with accepting payments, collecting leads, taking orders and more. If you want to engage your visitors and keep them around for longer, you better use Forminator. Not just that, but if you are particularly looking for a way to get to know your users better, again, let Forminator do its trick with its great features. Finally, if you want to take things to a different level, go with the pro plan.
Active installations: 300,000+
Price: Free. Premium features and access to all other WPMU Dev plugins start at $7.50 per month.
Hotjar is not just one more free WordPress plugin for surveys. It is a full-blown solution that will help you understand your users better. Call it analytics software with a twist. Hotjar’s features include heatmaps, conversion funnels, form analysis, surveys, incoming feedback and an array more. As for surveys, the easy-to-use editor lets you quickly form the survey you are after and set it live on your website or blog. The Hotjar survey is flexible, working on all modern devices without a hitch. With a survey, you can engage your users, collect emails and prevent them from leaving your website upon exit.
Active installations: 100,000+
Price: Free for up to 1,050 sessions/month. Plus packages starts at $32/ month for 3,000 sessions/month and this package comes with filters for data segments to understand your data quicker and easier.
5. Quiz and Survey Master
Creating native surveys and quizzes for your website or blog requires little time and energy. Make it happen with Quiz and Survey Master without spending a single penny. This WordPress plugin is full of great features that get the ball rolling immediately. For your information, you can first peek at several samples just to see what’s possible in real life. Enjoy the great customization options, collect emails, add a countdown timer, and integrate Quiz and Survey Master with 3rd-party plugins, all this and more with just one tool. Multiple free and premium add-ons are also available to expand the plugin with new features.
Active installations: 40,000+
Price: Free for simple surveys. Pro packages starts at $129 / year and comes with Google Analytics integration, import and export feature and custom landing pages.
6. Poll, Survey, Quiz & Form by OpinionStage
OpinionStage is definitely onto something here. We immediately recognize this kind of forms pattern because quiz sites and psychology test sites use it. Even media sites like BuzzFeed use this. They pretty much built their business model on top of question and answer type of forms. The developers don’t call it OpinionStage for no reason. It’s the one way ticket towards discovering the opinions of each of your users about specific things.
And regardless of the fact, you’re still boosting your bounce rates and pageviews. Your readers do this by interacting with surveys, polls and quizzes you display inside and outside of content. OpinionStage is compatible with running contests and special offers to reward your audience for being engaging. You can gather their details to get them to sign up to your email list too! It’s a vast plugin that doesn’t stop at the traditional purpose of giving you what the name implies. This much more diverse and magnetic plugin keeps your audience thoroughly engaged.
Active installations: 10,000+
Price: Free for up to 25 responses a month. The cheapest paid package starts at $19/month and comes with 1,000 survey responses monthly.
7. WordPress Survey & Poll
WordPress Survey & Poll values and cherishes the feedback from your website’s users. With that mindset, you can enjoy a plugin that effortlessly collects feedback from your users. It has the support of modern web browsers and integrated responsive design. You will never miss on any single user when it comes to asking them for their satisfaction with your content. Users can also submit about possible improvements you could make. You won’t have to struggle with preparing the polls or surveys either. The plugin has a visual forms builder that gives you the customization freedom you seek. You can also apply custom animations and parallax to suit modern designs and themes.
Active installations: 800+
Price: $44 (one time payment)
Standalone Online Survey Tools for WordPress Websites
We have to start our list of tools and plugins with standalone services and platforms that provide survey form capabilities. This is because forms are usually external entities, either way, separated from the core functionality of your website, and more often than not with the use of an external forms platform you also get more insightful tools and analytical capabilities to understand the performance of your form, that also includes custom themes for your forms, and guidance tutorials from those who own these platforms in the first place. Many WordPress bloggers back those statements up as they sometimes rely on survey tools that would otherwise be intended for standalone and general websites.
Typeform is the product you get when you put together a bunch of creative and skilled people, and execute the idea of building the world’s best forms builder. Their exceptional vision and approach to unique web-based forms haven’t gone unnoticed. While we won’t scold the many other beautiful and truly useful forms builders we’ve already portrayed, Typeform manages to stand out as the professional choice for design lovers, and meaningful forms seekers. With Typeform you can organize information that your customers give you through a full-screen forms process that not only takes your breath away, but keeps your customers glued to their screens as they experience a revolutionary engagement experience.
The name Typeform comes from “typing forms”. This means engaging forms that engage the user throughout the journey of the form itself. Whether you’re collecting job applications, suggestions, reports, or basic contact form necessities — Typeform does a wonderful job at ensuring that whatever you’re promoting to your audience, it will keep them engaged. Typeform also works in the following scenarios: market research, branding research, post-event research, polls, registration forms, lead generation, signup forms, medical forms, order and delivery forms, booking and donation forms, and quiz forms. Let alone we’ve only touched the surface of Typeform, and we encourage you to look in-depth at what this product offers to your business, it might be life-changing!
There is a Typeform WordPress survey plugin available but forms can be easily embedded within your website even without using a plugin. We would advise not to use the plugin because every plugin you install might slow down your website.
Price: Free for small-scale surveys with few respondents. Larger campaigns will set you back $25/month but the pricing is scalable and you can pay as your audience grows.
Alchemer’s full-featured approach to surveys has won the hearts of many tech-oriented developers, business owners, and webmasters who want to truly understand their customers. Where do we even begin with such a vast pool of features? It all begins with tailored questions that can be used to dwell deeper in the psyche of your audience to meet their goals and expectations. Alchemer won’t enforce its own layout upon your forms, so you remain in control of colors, layout types, sizes, links, and everything that a custom design survey form would need; branding as it needs to be. Forget about sending out a campaign and waiting on data to analyze, everything happens in real-time as the answers roll in. All data can be promoted through social media or business channels like email for easier exposure and access.
Price: $49 per user / per month. It is an enterprise software and it reflects it in its price.
KwikSurveys snagged the opportunity when it arose to introduce a web-based survey building that although focused on simplicity, still manages to provide features beyond basic survey creation. Kwik’s main products are survey, quiz, and poll builders. These products will enhance your relationships with your readers and customers. You can build surveys with unlimited number of questions. Also, concise analytical reports give you impeccable insight into your audience. The survey builder is interactive and offers many ways to use algorithmic logic for creating surveys that would meet the needs of your business.
Price: Price starts at $3/month if you are a student or non-profit organization. Business packages starts at $15/month and you get a full survey solution with CRM, email builder, unlimited responses and so much more.
SurveyPlanet’s extensive set of free features is the ultimate survey building tools to get insight in how customers see your product. While free plan users can enjoy the selection of ten unique survey themes, paid plan users can customize and build their own survey designs that complement an existing website design. Same paid plan lets SurveyPlanet users upload visual content for more engaging and interactive surveys.
Worry not though, because all themes (free or paid) comply with responsive web design. Not only is the builder rapidly fast, but the surveys themselves are also coded so that they take up as little resources as possible, so you’re always optimized for performance. SurveyPlanet also considers the business of those who wish to do extensive surveys and questionnaires and provides customers with pre-set questions that will help you run campaigns on many different aspects of understanding your current customers and audience. Logic can be implemented to base questions on the kind of responses your audience has already answered, helping you segment a particular audience for future content.
Price: Free for unlimited surveys and responses without customization options. Full functionality costs $20/month and offers white labeling, custom design, export and import, custom themes, and more.
SurveyMonkey is the leading software for online surveys. With millions of customers (including Fortune 500 companies) around the globe, SurveyMonkey establishes an easy to follow roadmap for business persons who want to learn about their customer happiness, engagement, and desires where product is concerned. Start today by signing up for free. Do you ever find yourself wondering, what exactly your customers are thinking and saying about your products? How about understanding where your customer satisfaction is coming from? Sure, you can browse TripAdvisor, and Google for reviews. But how often are those reviews direct responses to questions that you’re asking your customers?
SurveyMonkey provides customer survey templates for multiple scenarios: customer satisfaction, market research, events, education and human resources. Combining these scenarios can yield you great insight and outlook on why your customers are satisfied or dissatisfied with your product, and where your possible next growth areas are located. Like others, SurveyMonkey also supports the idea of segmenting your audience after the results have been counted it, since segmentation offers so many ways of targeting specific audience for specific offers.
SurveyMonkey doesn’t have an official WordPress plugin but the service still works flawlessly with any WordPress website.
Price: Free for unlimited surveys with 40 responses and 10 questions per survey. Standart plan with unlimited questions per survey has limit to 1,000 response a month and it costs $39/month. More premium packages are available.
Survicate is one of the world’s leading platforms for gathering customer insight. As an All-in-One platform, Survicate helps businesses to make the most of their existing or potential customer relationships through carefully designed survey and feedback tools. The sophisticated questions features allow for business owners to craft a truly versatile feedback form based on custom specifications and needs for the given campaign. Social and user-feedback integrated system ensures that your content will always reach your users, even long after they have completed the form.
Survicate has a WordPress plugin but it is essentially a gimic and just sends you to the service itself. Surveys will still look great on your WordPress website, just make sure to keep away from their official plugin.
Price: Free for up to 25 response a month. $89/month for up to 3,000 respondents a year from up to 3 active surveys. This packages offers custom design, templates, more survey types, chart exports and data export to different file sizes.
14. Free Online Surveys
FreeOnlineSurveys certainly managed to grab a premium domain in this market, and often you have to ask yourself — can such a domain live up to its name? And in this case, it most certainly can, the website design is exceptional, as well as the features involved for building your new surveys. You can choose between surveys, quizzes, forms, and polls to create from a single dashboard.
The integrated survey logic helps you create the kind of questions that would lead to a concise audience segmentation. Those segments could then deliver customers tailored news, product offers, and insights that further strengthen your bottom line. Brands don’t have to stress over using a free survey builder, since customization of how the surveys look is all in your hands. All those custom options span the range of form types you can build.
Price: Free for up to 1,000 responses. Offers full functionality in the free version.
If it wasn’t for customers such as Vodafone, Siemens, Porsche, and Nikon — most developers would think that SurveyHero is just another sham, a lousy attempt at providing webmasters with a functional survey building platform. But SurveyHero does have those clients, and thousands of others who have benefited from the many great features that this tool provides: extendable questions, logic workflows, visual content, custom survey themes, add media content, custom redirects, responsive mobile design, password locking, custom time limit for survey completion, dynamic integration. It has an enormous list of features that keeps going on, so it makes sense now that such luxury companies would rely on this professional software to interview their customers. The free plan can feel quite limiting, but if you’re working in corporate business, a slight investment for customer understanding can go a long way.
SurveyHero does have a WordPress plugin available but it is easier to manage your surveys without it.
Price: Free for surveys with 10 questions and up to 100 responses. Unlimited packages starts at $25/month with no limit for number of surveys, responses, questions or others.
Beating your competition doesn’t always come down to how you build your products but how you understand your customers. It’s the customer that ends up making the product. If no priority is being put over how you understand the needs of those who maintain the success of your business, then someone else will come and do it for you. That’s sort of the description that SoGoSurvey is trying to approach with their survey product.
With SoGo, you can start right away. The pre-built survey templates help you start questioning your customers in just a few momentarily interactions. The visual reports give you concise data reports of responses generated by your surveys. You can use that data immediately to improve your product. Also, it is to create case-studies about specific survey campaigns you’ve run. Sometimes it doesn’t hurt to share the data with the public as it serves as another free marketing channel for your business.
Price: $25/month for unlimited responses and white label solution to your online surveys.
17. Zoho Survey
Zoho runs such a vast and diverse range of products. Sometimes people question whether those products have great quality reassurance, and yes, in fact they do! It took its time to evolve as a reputable online business company that solves problems in marketing, sales, IT departments, support departments, and email marketing categories.
Zoho Surveys considers itself as a unique survey service because of a select few specific features. Those are offline-support for building surveys when you’re not connected to the web. Once online you can upload them to Zoho servers, or use your own hosting; whichever works best for you. All surveys can be translated into dozens of languages, and you can connect with Zoho Email Marketing or MailChimp to send surveys directly into email campaigns. And as all business minded people know, without data there isn’t much to understand. That’s where Zoho gives you real-time access to your survey reports as they keep coming in.
Price: Free for up to 10 questions per survey and 100 responses per survey. Pro packages starts at $29/month with unlimited responses and questions as well as white labeling and custom survey logic.
18. Google Forms
Who wouldn’t trust their data to Google? So many of us already do on daily basis… we give Google our emails, our advertising money, social information, and in some cases even our own digital enterprises. Yet, Google continues to deliver with products that surpass the functionality and productivity of standalone desktop software. Google has converted the Microsoft Office Suite into a digital enterprise, offering Docs, Sheets, Slides and Forms as separate Google products available in the digital space.
Google Forms is also used when you’re required to launch a survey campaign, because as a Forms tool — it can take care of any task where user input would be concerned. Whether you’re looking to gather a few answers about your product, or create concise questions and answers forms — Google Forms can solve those mysteries effortlessly. The documentation, but also countless online tutorials provide different perspectives on how Google Forms can be beneficial to business planning, and rest assured that there are many of such perspectives out there.
LimeSurvey doesn’t need an introduction if you’ve been around for the last 5 years, this open-source survey software has been able to define many milestones for how a seemingly minimal open-source software can capture the hearts of so many millions of web users and developers. The applications of LimeSurvey are beyond the reach of an average online survey builder that your neighbor might recommend. With LimeSurvey you can: create customizable marketing surveys, create psychological surveys and tests, create a customer satisfaction survey after a sale has been finalized, create interview surveys to weed out unqualified contenders, create custom event invitations to understand the needs of attendees, theoretical tests for things like license tests and more. It is completely pluggable with custom templates and plugins, such as secure authentication methods, export methodologies, and data protection so you can sleep soundly at night.
Price: Free for up to 25 response a month. Basic package starts at $39/month with up to 1,000 responses a month and white labeling options to match your brand.
At the end of the day it will come down to how happy your customers are, and whether you’ve insured their satisfaction levels for years to come. That’s the first business lesson: to listen to the customer and truly understand their concerns. Because once you do — you can integrate new ways of solving problems and providing solutions, all the small things that make your business more trustworthy, reliable, and credible. From the first welcome email you send them to discussions over live chat widgets, you can move on to surveys to dig deep into your customer’s mindset and begin nurturing a long-standing relationship with them. QuestionPro is an industry known business that always encourages its customers to put their customers first, since that makes the journey of profit possible.
Price: Free for up to 300 response per survey with data export included. Advanced package costs $99/month and offers up to 25,000 responses, white label optios, export to numbers file formats, advanced survey logic, more questions types, and more.
How to use online survey tools to understand your customers
If you are choosing to ignore your customer feedback, then your business will inevitably remain in the phase of standstill. Any future decisions after a certain growth period must be based on the feedback of your actual customers. That includes their satisfaction with particular products and their features, and their dissatisfaction with other parts of your business. Big companies like Google, Tesla, and others constantly fight the battle of being shamed and blamed. Also, they’re constantly investigating what their users want, and how users respond to certain changes. It’s amongst the reasons why Google has abandoned so many, seemingly useful products. Because the audience didn’t like them, they had to cut them loose. User feedback is invaluable.
Emailing, surveying, usability testing, interviews, social media listening, analytics and feedback widgets are just the beginning of answering the burning question of “Do you enjoy using our service?” — from there on, you open yourself to a new world of exploration, and it’s all for the benefit of your own business.
Which Is The Best Survey WordPress Plugin For You?
There is no single answer to which WordPress survey plugin is the best for you but here are our suggestions based on your needs.
Modal Surveys – The best plugin for simple surveys specially created to increase user engagement on your website. Great for making your website go viral with creative surveys.
WPForms – The best WordPress plugin for those looking for a plugin that does it all. It is a complete form builder with survey functionality and it is amazing at all of its aspects.
Google Forms – The best solution to run simple surveys with limited survey logic but it has no limits on how many responses you can get or how many questions you want to ask on your survey. The only drawback is that it can’t be white labeled (Google brand will always be visible).
I hope this article helped you to find the best survey plugin for your WordPress website. Let me know which one you choose.