Colorlib is looking for a responsible, hard-working part-time WordPress developer to help with theme development.
Colorlib is the best source for free and premium WordPress themes, and our themes have been downloaded over 5,000,000 times. We tend to think we develop some of the best free WordPress themes that are well crafted and maintained. The company is growing quickly and therefore we are looking for a skilled technical support engineer who could take over our support forum. This is a part-time job for someone with similar work experience and who is willing to work remotely.
What you’ll be doing:
- Deal promptly and efficiently with customer support requests; answer any questions that come your way promptly.
- Logging into user’s WordPress and FTP installations to troubleshoot the issue.
- Providing answers to commonly asked theme questions, and be able to provide answers on how to use all the different theme features.
- We provide small to mid-range PHP, HTML, CSS, or JavaScript customization to our users.
- Provide basic installation, theme installation, plugin installation knowledge to the user.
- In addition to the support job, you will have a chance to contribute to theme development and company growth in general.
- Find the best ways to turn upset customers into happy ones and ask for help when you can’t find answers alone.
Essential Requirements:
- In-depth knowledge of WordPress theme and plugin development (HTML, CSS, PHP, Bootstrap Frontend Framework and JavaScript (jQuery) ).
- You’re ok with working remotely.
- You need to know how to solve problems in a timely manner and troubleshoot issues that you have not encountered before.
- Always be professional, respectful, courteous, and extremely patient.
- You speak fluent English (mandatory) and have a firm grip on grammar.
- You can work independently, with little or no guidance.
How to Apply:
If you think you’re a good fit, we’d like to meet you. Please email us at support[at]divilab.com with your resume and/or your site URL, along with your salary expectations (hourly rate in USD) and availability.
You can also apply via this contact form: