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10+ Best Knowledge Base, Wiki, FAQ & Support Ticket WordPress Themes and Plugins – 2019

Businesses and organizations usually set up a knowledge base, wiki, or FAQ site to keep their target audience informed about their product, company or industry. This type of website allows website owners to make commonly asked questions accessible. Nonetheless, knowledge base, wiki, or FAQ type of website often have distinct needs compared to other kinds of website considering that it provides a unique function for website visitors. If you want to build a useful knowledge base, wiki, or FAQ site for your business or just want to design a website that allows users to ask and answer questions, then you have to mull over on this collection of knowledge base, wiki, and FAQ WordPress themes. These themes certainly offer lots of amazing features for creating knowledge base, wiki, and FAQ websites.

 

Knowledge Base – A WordPress Wiki Theme

This wiki type knowledge base WordPress theme is an excellent solution for providing support to your customers. Knowledge Base Wiki type theme allows you to add your own support forums because it is powered by bbPress forums plugin. Moreover, this theme is built with Bootstrap frontend framework and fits impeccably on big screens as well as on small screen of different mobile devices. It has a fantastic AJAX based live search that helps you attend to your consumer’s inquiries. This theme has a tidy code and built with SEO in mind. Indeed, this theme is designed to create an advanced knowledge base website for your target consumers. This is also the most popular knowledge base style theme and is used by hundreds of websites.

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Uncode

Uncode is a wonderfully reliable and extremely polished, professional and competent, intuitive and highly responsive WordPress creative multiuse website theme. This theme has been developed as a solution to a myriad different website design and construction usage cases and needs profiles, covering a broad set of industries and applications, with a penchant for tasks and deployments that require a decisively creative implementation and significative visual freedom without compromising the functionality and resourcefulness of the overall end user experience. That makes Uncode a fantastic solution for knowledge base website webmasters and developers that need a sleek and highly customizable theme to make their own for their knowledge base website projects.

Thoroughly compatible out of the box with all the major knowledge base management plugins in the market, Uncode comes attractively predesigned with dozens of impressive demo websites and many more template pages for specific and generalized purposes, quickly adaptable to your branding and graphical requirements vía the Visual Composer, Revolution Slider and Isotope Grid plugins, among several others. With WooCommerce integration from the get go, marketing your knowledge base related services and packages is now easier than ever before. Uncode takes the website building experience and streamlines it to downright pleasure! Try Uncode today!

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Manual

If your goal is to construct a top-quality support or wiki page, Manual is an ideal choice. It has incorporated a large number of niche-specific features, each promising to enhance the quality of your page. Wiki or support pages are effective, when they can reach a large audience. Manual can be translated into multiple languages, due to the inclusion of .mo and .po files. Informative and interesting forums can be constructed, as this product is BBPress-compatible. There are different header layout versions, and also two layouts for your page footer. The site owner may grant visitors the ability to rate posts or articles, with a like or dislike. Of course, readers can easily share your content on social media networks.

Unlike other multipurpose themes, Manual focuses on one job. This high degree of specialization assures users that their sites will live up to the highest of standards. In addition, a good wiki page can actually reduce the workload of your customer support team. Clients will find it easier to navigate issues if they have access to a source of valid information, thus reducing the number of support tickets. The layout of this template is completely responsive, capable of showcasing content on desktop PCs, laptops, and mobile devices.

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InfoCenter

InfoCenter is a WordPress theme of a knowledge base solution center inclination. It bases its design in providing the tools required for all curious or professionals. It brings together all the support tactics usually found on other themes into one big space to ponder. InfoCenter uses FAQ sections, forums, and login accounts. You will also find an integrated community that can help each other along the way. Get chats, rankings to vote for best answers and Help Desk. InfoCenter is modern, sober and technological in concept. It provides more than 10 customized widgets including top authors, popular questions and sign up.

You will get a very strong panel with lots of useful documentation to get started. SEO optimization, JQuery enhancement and a valid code based on SEO are also found. InfoCenter uses community valorization techniques such as minimum points to participate. It comes with pre-built layouts and a compatible child theme. You will also get a page ready for translation and adaptable to all devices screens. This is a versatile, simple, and quick to set up theme meant for help and integration. Whichever doubts you may have, use their support system! Get people the help they need with InfoCenter!

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kBase

kBase is a WordPress theme specialized in helpdesk and support for everyone. It comes with 7 homepages and demos of one-click install. It is the perfect tool for businesses that struggle to help their clients with tech issues. kBase is responsive and customized with many pre-built short codes. You will get a great page builder like Visual Composer and will not need to program at all! kBase provides blogs and portfolio layouts with customizable skin colors too. Boxed and fullwidth modes are both featured. kBase is modern, clean customizable on footers and banners. You will get compatibility for WPML to translate texts and WooCommerce for selling. Use bbPress and BuddyPress integration to create forums and discussion pages.

kBase uses awesome AJAX for search and includes animation features. As expected, their own support service for you to build the page, is amazing. It uses how-to videos and tutorials for all elements. kBase pretends to surpass everyone in custom support service with relatable platforms. It is adaptable to all screens and browsers on the market! This widget ready theme has come to shake everybody’s perspective on what support means. Are you going to miss it? Get kBase now!

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TicketLab

TicketLab is a powerful and resourceful responsive WordPress ticketing management website theme. This theme is a masterful platform for elegant and modern handling of ticketing systems. No matter the industry you are providing support with, TicketLab is the solution. Perfect ticket assignment and prioritizing systems make things simple. Pre-built ticket categories keep everything tidy without much effort. Customer support and bug fixing has never been easier or better organized. Tickets and bug reports integrate with GitHub for painless developer collaboration.

TicketLab makes your ticketing workflow fast and fluid like never before. The Envato Market Code Checker provides insights based on your clients’ purchases. TicketLab can also handle feedback on your Knowledge Base articles. Effortless Twitter and Facebook logic makes your website easy-to-use and accessible. Standard registration exists for those who may so choose. Upgrade the way you handle tickets, get TicketLab today!

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Knowledge Base Plugin

Heroic Knowledge Base Plugin

Heroic Knowledge Base WordPress plugin is a powerful plugin for knowledge base website. This plugin works with most premium and free WordPress themes and it’s a great options if you don’t want to install a separate WordPress installation just for knowledge base. It comes with a demo content that makes the installation process really smooth and fast. Content organization is very easy with its drag & drop category ordering. It comes with a smart admin panel that lets you easily configure and change the options with just few clicks. It comes with an article feedback system that enable site visitors rate your articles so you can also gauge the impact and efficiency of your content in assisting your customers and finding out which articles needs revisions or improvement.

This plugin allows you to give your readers or customers instant answers with the built-in AJAX live search feature bundled in this plugin. With Heroic Knowledge base plugin, you can provide visitors with downloadable files in your articles. This plugin includes three highly configurable widgets for displaying knowledge base articles, categories and authors. This plugin is created using the latest coding standards, written with theme compatibility and flexibility in mind. This tool also allows you help your customers support themselves by giving them resources to help theme quickly and accurately solve their issues. Heroic plugin is great for those looking to make a knowledge base alongside their existing website without need to switch to a new theme. More detailed review for Heroic knowledge base plugin is available here.

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Knowledge Base Themes

Flatbase

Flatbase is a well-made and the ultimate solution in creating your own support platform. Thanks to its support for bbPress integration, this is a great WordPress theme to offer exclusive support and an interactive platform for your customers. Its tidy and detail-oriented design provides a wonderful structure to present support articles, informing and teaching users how to master your product. You can also set up an FAQ page in your site to provide information on commonly asked questions about your company or product. It has a built-in Ajax based live search feature, which allows you to give prompt response to your customer’s queries.

You can also create a unique website design for your website because this theme is customizable. In addition, Flatbase looks great on any device because it fully responsive, not to mention that it is also retina ready.  This theme is a fine blend of Knowledge Base, FAQs, Forums and a lot more nice functionalities. With Flatbase WordPress theme, you can now build a support site right away.

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KnowAll

KnowAll is a cleverly designed and wholly smart and sleek, fast loading and quite nimble and flexible knowledge base theme. It is also modern and clean, fresh faced and crisp, highly intuitive and user friendly, engaging and enticing, highly readable and visually polished and professional yet warm and accessible, readily responsive WordPress knowledge base website theme. KnowAll is a competent and capable knowledge base website theme that has been packed with all the right elements in order to empower you to effortlessly and quickly set up complex yet intuitively structured knowledge base websites for absolutely any purpose.

Disseminating knowledge to a massive, online based audience has never been easier or faster than now, thanks to KnowAll. With advanced, cutting edge capabilities, including engaging features such as Instant Answers, which pop down to answer your users’ queries directly from the search box as they type, as well as predesigned, fully functional content templates like Article Ordering and Category Ordering options to customize the presentation of your articles, a ton of handy widgets and superbly convenient shortcodes, and the broadest and most insightful, powerful set of analytical tools, charts, features and raw data required to run a successful operation in a meaningful way, KnowAll is the future. Live it today!

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Tikidocs


If you are starting your own knowledge base, Wiki inspired website, you better check out Tikidocs. It is a dedicated WordPress theme that creates a fantastic atmosphere where people will like to hang out. With a modern web design, Tikidocs sports, you will quickly grab their attention and have them intrigued to learn more about your web platform. Tikidocs has plenty of exclusive sections that will cover all the ideas you have for starting your own thing on the web today. You know what the best part of the whole game is? You will not need to touch a single string of code and still get the opportunity to build the desired website.

Live search, bbPress forum, Revolution Slider and advanced theme panel, these are just some of the assets you get once becoming Tikidocs’ user.

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Discy


Discy is a spectacular questions and answers WordPress theme that offers you to create a powerful and practical online space where people will find all they need to know. With Discy, you can create a niche or generic Q&A websites or even use it as an extension to your existing and super successful business website. In short, the options you have with Discy are very many so make sure you use it to its full potential.

New and trending questions, polls, users, badges, blog, upvoting answers and view counters, these are just some of the assets of Discy. The theme also fully supports RTL languages, mobile devices, modern web browsers and retina screens. Discy is an all-in-one solution that provides the needed components and elements for a Q&A website which could become the next big thing.

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KnowHow

KnowHow is a well-liked WordPress theme for building a knowledge base or wiki-like website because of its responsiveness and other cool features. This theme helps you create an interactive Knowledge Base site with ease. It has all the elements that you will need in providing an online support resource for your users. This theme includes an AJAX-powered live search form to help you provide real-time response to your consumer’s inquiries. It also offers an exceptional support for FAQ pages. This theme includes a built-in color picker, useful shortcodes and other functional features suitable for a WordPress knowledge base/wiki theme. KnowHow is the perfect choice for a professional looking theme for your knowledge base website.

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Knowledge Base (KnowledgePress) | Wiki | FAQ WordPress Theme

Knowledge Base is brilliant choice for building Wiki type and informational websites. It has clean design and feature-rich theme that facilitates easy customization. Its excellent features help you create an informational website specifically designed for your target consumers without dealing with technical difficulties. It is fully responsive and integrated with Twitter Bootstrap (read more about this framework), HTML5 & CSS3 technologies. Supplementary features include AJAX based live search, ability to attach support forums using bbPress plugin, FAQs template with live search box post type support, etc. This theme emanates a stronger character and style than the KnowHow theme, which makes it very ideal for showcasing the playful and ingenious side of your company.

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TechDesk

TechDesk is a provider of the most organized Help desk, FAQ, Knowledge Base WordPress theme out there. Aside from it having a clean and clever layout designs, but it also have a ton of features and options. Options such as live search, widgetized area, FAQ post format, shortcodes and many more. TechDesk makes it possible for you to set up your own Helpdesk/FAQ/Knowledge Base of information websites without technical expertise. This impressive theme is powered by the SMOF Options Panel, which offers a good deal of options to manage and modify any portions of the theme. Furthermore, it is user-friendly and SEO ready. And lastly, TechDesk is the suitable WordPress theme for people who wants to build a professional looking help desk portal that also features FAQs and knowledge base facilities to render a powerful business support.

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