skip to Main Content
Our free WordPress themes are downloaded over 3 MILLION times. Get them now!

Forum Replies Created

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • in reply to: Social Media icons and slider vanished #33490
    kylewhenderson
    Participant

    If you are using a child theme try temporarily removing the custom footer.php file in your child theme. Then rebuild the footer based off the new parent theme footer.php file. That did the trick for the slideshow, but not the social icons.

    I would certainly like help getting the social icons back. There doesn’t seem to be anywhere to actually enter the url of your social media accounts to display; looked all throughout the customizer, widgets, etc.

    This is the second time a theme update from Colorlib has not gone smoothly…

    in reply to: Update to 1.6.0 Lost All Theme Options #21857
    kylewhenderson
    Participant

    @mamamu

    Hey Aigars, I think that misses the mark – the issue has to do Options Framework, then the customized CSS of the child theme has nothing to do with this issue. It’s been a while since I last looked at this, but I believe there was a 1 step fix I found which involves a manual update to a database field.

    Fix: Search wp_options.option_name for the option_name similar to theme_mods_unite_child (best to search wildcard for theme_mods%). Update to something like theme_mods_unite (referencing the parent theme instead of the child theme).

    In my case that restored everything. Please feel free to correct and/or elaborate since I’m going off of my memory from about 2 weeks ago. Let me know if that does the trick.

    in reply to: Update to 1.6.0 Lost All Theme Options #21217
    kylewhenderson
    Participant

    In this latest case, the option_name has to be sparkling even though the child theme is activated. Just for kicks I activated the parent theme and those settings don’t work even though the option name is sparkling… Seems backwards somehow.

    in reply to: Update to 1.6.0 Lost All Theme Options #21216
    kylewhenderson
    Participant

    Will try to check into it, but FYI I’m doing a development website (completely different site) with a child theme for Sparkling, just updated the parent to the most recent version and the exact same issue happened. Any change that was made recently to all your theme’s latest versions? I swear I’m not doing anything out of the ordinary here…

    in reply to: Update to 1.6.0 Lost All Theme Options #21204
    kylewhenderson
    Participant

    Not sure what option name(s) I should be looking for. Ideas?

    in reply to: Update to 1.6.0 Lost All Theme Options #21200
    kylewhenderson
    Participant

    The child theme folder name is kwne-unite and hasn’t changed. Again, all that was changed was that parent theme was updated. Nobody switched themes or changed any settings. Parent theme was updated and all settings lost. The settings were originally made when using the child theme, so in theory (and in every other website I’ve designed) using a child themes is a must to avoid changes being lost when updating the parent theme.

    in reply to: Update to 1.6.0 Lost All Theme Options #21196
    kylewhenderson
    Participant

    The website is using a child theme, if that counts as changing the name or folder name. Other than that, nothing was changed and nobody would have reset to the default settings under the Theme Options.

    To test, I had uploaded the old version of the theme and everything went back to the way it should have, performed the update, and it broke again.

    Sorry if you don’t believe me – trying to bring an issue to your attention; up to you whether or not you want to investigate it…

Viewing 7 posts - 1 through 7 (of 7 total)
Disclosure: This page contains external affiliate links that may result in us receiving a commission if you choose to purchase mentioned product. The opinions on this page are our own and we don't receive additional bonus for positive reviews.
Back To Top