- August 12, 2019 at 3:53 pm #238115
Hi, I was recently told that the WPML plugin was fully compatible with the Pixova Lite theme. However, I have encountered problems trying to translate the contents of the homepage. I contacted the WPML support forum for assistance and gave them access to my website to investigate the issue. I would appreciate it If you can please read the attached (screenshot of their email in response) and provide me with a response I can send to WPML. Thank you.
Attachments:August 13, 2019 at 12:23 pm #238247
Nice to meet you here 🙂
I want to check this, please send me your access credentials along with your website URL and I will investigate this case. please also include steps to replicate this problem
Don’t forget to mark your reply as private!
Colorlib Support TeamAugust 13, 2019 at 12:30 pm #238248This reply has been marked as private.August 14, 2019 at 5:45 pm #238387
Hi, is there an update on my issue or an estimated timeframe for looking into the problem? Thank you.
August 15, 2019 at 5:09 am #238412
- This reply was modified 1 week, 3 days ago by gmashworth.
Gary sorry for the delay, did not reply yesterday,
yes, indeed I have not expected problems with WPML and Pixova and was investigating this problem,
Please try this method and let me know if it worked:
You already bought WPML or are you just testing?August 15, 2019 at 8:12 am #238426
Hi, I’ve sent your response to the WPML developer to ask if he already tried the method you suggest. Yes, I have already bought the plugin.August 16, 2019 at 6:02 am #238487
let me know resultsAugust 16, 2019 at 8:44 am #238527
Still no response from WPML. I’m trying to figure it out myself, but I can’t find the specific content on the homepage I want to translate. I won’t lie, it’s driving me insane. Have any other people contacted Colorlib with the same issue?
August 16, 2019 at 9:43 am #238536
- This reply was modified 1 week, 2 days ago by gmashworth.
The response from WPLM is as follows – “Yes, I already tried that method and I was not able to find the fields. Can you please ask them to look into it?”August 17, 2019 at 9:41 am #238605
Do you think any of the customising done to the homepage has made it so WPML won’t work? Is there a solution?August 19, 2019 at 4:36 am #238730This reply has been marked as private.August 19, 2019 at 11:23 am #238784This reply has been marked as private.August 20, 2019 at 4:41 am #238910This reply has been marked as private.
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