- January 16, 2019 at 2:16 am #204576
My site is active and with the new WordPress update I am unable to see anything in the Appearance>Customize tab. Items are missing and nothing displays. It appears to only be an issue with the theme,
Help in this area would be greatly appreciated.
Thanks!January 16, 2019 at 7:03 am #204589
Everything looks normal on the frontend, I can’t see any error here
Please clear cache after the update and try again, if you still have this problem deactivate all third party plugins and try again your problem, most probably this I conflict with third-party plugins.
Once you deactivate all plugins please check your problem again, if the problem is gone then this means it was a plugin conflict. Now, start activating plugins one by one and same time repeat your problem until your problem appears again, now you know which plugin was in conflict
Colorlib Support TeamJanuary 18, 2019 at 9:33 pm #204935
Unfortunately this did not work. I am using google chrome and have described all the plugins and still can not see the customization Display. I can only see the left sidebar. This only happened once the site was made active.
Other suggestions?January 18, 2019 at 9:38 pm #204936
Also note that when the godaddy security of off PC users can view the customszation window but not MAC. Go daddy looked on there end and it appears to be a theme issue. Not a security issue.January 21, 2019 at 4:37 am #205050February 1, 2019 at 3:52 am #206575This reply has been marked as private.February 1, 2019 at 5:34 am #206584
I can suggest one solution to see the page but yet i cant discover what is the cause, try this, once you access customizer change one of the theme options, for example,> general options > header and enable/disable sticky header, page content will appear immediatelyFebruary 6, 2019 at 3:43 am #207003This reply has been marked as private.February 6, 2019 at 6:12 am #207055
You have 10 pending update, plugin and check again
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