March 24, 2020 at 8:31 am #268909piteauParticipant
“There is a theme conflict, I no longer have access to the home page to make changes.”
I have practically finished the site for a client, I have been working on it for 2 months, and all of a sudden I no longer have access to the home page, the other pages work. It seems there is a theme conflict. So, I first contacted Elementor support, who tells me to do with the theme support?
I already tested a changed theme, there is a part that comes back but not the whole home page. I have disabled all plugins. It doesn’t change anything…
Could you help me please ?
Theme Illdy – v2.1.5
Elementor – 2.9.6
Attachments:March 24, 2020 at 11:09 am #268958NodaKeymaster
Hope you are having a good day and thank you for your question 🙂
Looks like checking several things in the backend is necessary, please send me your access credentials along with your website URL and I will investigate this case.
Please note, this is problem with the elementor, or with elementor setting
Don’t forget to mark your reply as private!
Colorlib Support TeamMarch 24, 2020 at 1:39 pm #269018piteauParticipantThis reply has been marked as private.March 24, 2020 at 3:20 pm #269026SupportModerator
Thanks for the follow-up.
I had a look at your page and the issue seems to be linked to the Elementor plugin on your site.
Kindly have a look at the follow page from their docs.
Hope this helps.
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