- April 18, 2019 at 9:51 pm #217670
I purchased access to all templates, and paid with Paypal. I don’t see this reflected in my account anywhere. How do I get in touch with someone about this?
MattApril 19, 2019 at 3:46 am #217681
Hope you are having a good day and thank you for your question 🙂
Matt there will be a no change in your account, you purchased rights to remove credits from the template not product, not account upgrade, nothing to worry here this is normal 🙂
Colorlib Support TeamApril 19, 2019 at 1:39 pm #217818
Awesome, Thank you!
MattApril 19, 2019 at 4:57 pm #217824
You are welcome Matt and let us know if you need anything else 🙂April 26, 2019 at 7:55 am #218719
I had a similar issue when I purchased my license. I didn’t even got a confirmation mail. Is there a way to get some kind of proof of purchase other than the Paypal transaction number?
Thanks!April 26, 2019 at 5:29 pm #218759
You should get an email of purchase confirmation, check it in your spam folder, other than this there is nothing elseMay 5, 2019 at 6:18 pm #219942
yar0myrParticipantThis reply has been marked as private.May 6, 2019 at 4:24 am #219976
Good morning Yaromyr
Please check your spam folder, for sure you will receive a receipt from the PayPal if you did not get anything from us, i the PayPal you can also find your purchase confirmation, there is no other steps required after purchase
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