- April 16, 2018 at 9:22 pm #158423
I wrote you before about issues I was having with Illdy and the Ultimate Member plugin. You suggested I create a temporary login for you and I was unable to do so until I created a new email address. I have now done so, so please contact me in private to receive the link.
To refresh your memory, the issue at hand is that the profile forms (I have 2 separate ones) do not load and instead refer the user back to the front page. I have been unable to get help from the creator of the plugin, which is WP compatible, so I am asking your help in finding out why this is not working in your theme.
The other issues have been resolved. Thank you.April 17, 2018 at 3:12 am #158433
You can give us the login details in here itself using the “Private” reply ( Check “Set as private reply” which submit ), use dummy email address or yours for login, and also give us exact steps to re-create the issue, so that we can create the same in our environment and will find what cause the issue.
Also, please switch to a default theme like TwentyFourteen or any and see in that theme everything okay, so that we can find which cause the issue the theme or the plugin.
Let us know,
laranz.April 17, 2018 at 7:29 pm #158547
mandrewParticipantThis reply has been marked as private.April 18, 2018 at 4:06 am #158571
I didn’t get the form either when logged in and not logged in. When clicking “Members enter here” it redirects me to Login page, when clicking “Non-members” it redirects me to a page to choose two options.
Try to switch to default theme and test this out, it won’t remove any of the content or settings, it will remain intact no need to worry, or try clone the same site in to your localhost or a staging server and test that out, take a backup if you’re fear of losing the content, just in case.
Let us know,
You must be logged in to reply to this topic.