- April 23, 2017 at 10:24 am #96870
After updating Illdy theme and the illdy companion plug-in my site has completely changed. On my fronpage content is missing and style in another way. I get this error if when I try to go to the customizer:
Fatal error: Uncaught Error: Class ‘Epsilon_Editor_Custom_Control’ not found in D:\appdata\IIS\vhosts\mysite.nl\httpdocs\wp-content\plugins\illdy-companion\illdy-companion.php:453 Stack trace: #0 D:\appdata\IIS\vhosts\mysite.nl\httpdocs\wp-includes\class-wp-hook.php(298): illdy_companion_customize_register(Object(WP_Customize_Manager)) #1 D:\appdata\IIS\vhosts\mysite.nl\httpdocs\wp-includes\class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #2 D:\appdata\IIS\vhosts\mysite.nl\httpdocs\wp-includes\plugin.php(453): WP_Hook->do_action(Array) #3 D:\appdata\IIS\vhosts\mysite.nl\httpdocs\wp-includes\class-wp-customize-manager.php(734): do_action(‘customize_regis…’, Object(WP_Customize_Manager)) #4 D:\appdata\IIS\vhosts\mysite.nl\httpdocs\wp-includes\class-wp-hook.php(298): WP_Customize_Manager->wp_loaded(”) #5 D:\appdata\IIS\vhosts\mysite.nl\httpdocs\wp-includes\class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #6 D:\appdata in D:\appdata\IIS\vhosts\mysite.nl\httpdocs\wp-content\plugins\illdy-companion\illdy-companion.php on line 453
My provider to placed back a backup of the previous Illdy theme version, but I still get this error. It disappears when I deactivate illdy companion plug-in.
Can anyone help me with this?April 23, 2017 at 10:29 am #96871hkermaliParticipant
Yes I’m experiencing the same errorApril 24, 2017 at 2:19 am #96903SupportModerator
Hope you’re doing well today
What version of PHP are you guys running? I’ve been seeing this issue quite a bit lately, and I a feeling that it’s the version of PHP that you’re running that’s causing this issue. Please ensure that you’re running at least version 5.6 and let me know how it turns out.
I look forward to your reply 🙂
SupportApril 25, 2017 at 1:39 pm #97118
So that should not cause the problem.
I also get a HTTP error when I try to upload media to the library
Other ideas?April 26, 2017 at 8:16 am #97232
Hope you’re doing well today as well.
Just found this post on the same problems caused by updating illdy theme and illdy-companion:
Seems there are a lot of people having maior problems with the updates for a while now.
I’ll try some solutions given in this thread, and if they don’t help I’ll ask moderator Laranz for some assistance on finding a solution.
Thanks for you support so far!May 1, 2017 at 12:39 pm #97879
Hope you’re all doing well.
Unfortunately I’m still really desperate about these update problems. I can’t work on my site right now and I need to get it finished quite soon.
I went to the the other thread about problems around updating the illdy companion and illdy theme because moderator Laranz was giving great support.
And posted a request for help at April 26, but didn’t get a reply yet. Is Laranz or someone else still available to help me out PLEASE!
Maybe I can give him my WP and FTP login details in a private reply so he can check for me as well?
I would really appreciate it!
Please let me here from you,
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