- October 12, 2018 at 9:30 am #188685
I recently installed the beautiful portum-theme, but unfortunately it doesn’t work on mobile devices 🙁 no theme visible. What can I do to make it work? Website is http://www.gondlach.de
Thanks in advance!
KaiOctober 12, 2018 at 12:12 pm #188724
I hope you are doing well today.
The theme appears when I tested it, what kind of device are you using?
SupportOctober 12, 2018 at 1:37 pm #188751
Uh, interesting. I’m using a Samsung Galaxy, running on the latest Android version, Chrome browser. Checked another browser (CM Browser and the standard pre-installed Internet browser) and it doesn’t work on those either 🙁
Thanks for your quick reply anyway! What next?
KaiOctober 12, 2018 at 2:35 pm #188781
Can you tell me what exactly is the problem? see something you might not like but clarification would b better from you, also, please include screenshot from your deviceOctober 16, 2018 at 8:58 am #190954
Hey, please find 3 screenshots from my mobile device. Meanwhile I asked some friends to check it and they see the same 🙁
Attachments:October 16, 2018 at 2:41 pm #191073
You are using jetpack mobile theme on your website, this feature from the plugin will override theme responsiveness
Have you tried our demo?
Once again, its necessary to provide url to the website,October 16, 2018 at 3:16 pm #191090
Hi, thank you so much!!
Just deactivated the Jetpack plugin and now it works.
The next challenge popped up as well but I think I can figure that out… the font size is too large for my mobile screen, but that’s something I should be able to fix.
Again: thanks a bunch.
Cheers, KaiOctober 17, 2018 at 7:11 am #191157
Ok, in this case i will close this case
The topic ‘Portum doesn't work on mobile’ is closed to new replies.