- September 15, 2018 at 7:12 pm #184514
I am trying to set up the blog section and I am facing an issue with the featured image…. it gets cropped even though I do not want… why is that and how can I fix this?
I would like to see the entire feature image even in the thumbnail used in the blog section of the frontpage.
Is that possible?September 15, 2018 at 8:34 pm #184542This reply has been marked as private.September 16, 2018 at 4:16 pm #184613SupportModerator
Thanks for reaching out.
Relating to your query here, please install this plugin (https://wordpress.org/plugins/regenerate-thumbnails/) and regenerate your images.
I hope this helps.
Support.September 26, 2018 at 4:37 pm #186390
I tried that but in the news section of the frontpage I still see the thumbnail badly cropped and the plug in did not seem to make any difference…
what could it be the reason and you reckon it can be resolved?
UmbertoSeptember 27, 2018 at 8:07 am #186528
Please check again, it was configuration of the jeptack , however problem is not fully fixed because our theme also uses image resize function for image resize and im afraid this cannot be disabled 🙁September 27, 2018 at 3:41 pm #186692
Ouch… What do you suggest? I need to find a way to get better thumbnails
Please helpSeptember 28, 2018 at 7:28 am #186735
At this moment i can’t suggest anything becue this will require customization 🙁 I’ve submitted a ticket for our developers to make this function optional but i can’t say when exactly this will be implemented,September 28, 2018 at 8:42 am #186754
mmmh I see and many thanks for submitting the improvement ticket.
however in the test you made your pic was framing correctly… what did you do to make it happen?
If I could do that too I would a temporary workaround…..
Thanks and regards
UmbertoOctober 1, 2018 at 5:40 am #186933
“what did you do to make it happen?” – basically, nothing, i just used a regular image without jetpack plugin activated because its also plays some role in image rendering function, you can disable image related settings in a jetpack as wellOctober 16, 2018 at 9:16 pm #191115
so you think this will ever get fixed/improved?
for us is a tremendous obstacle as images of flyers are not rendered in a decent way and we will have many of those….
UmbertoOctober 17, 2018 at 7:32 am #191167
I’ve already reported this question to our theme, unfortunately i don’t know when or how this will be implemented :
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