- December 12, 2018 at 6:55 pm #200403
I know this has been an issue addressed for quite some time, however, it is still an issue. For me, sometimes the customizer appears, sometimes not, but for awhile now I can’t get it to work!
This is a major problem as I can’t proceed with updates to my site.
The only solution I have found is to rollback to a preview version. This solved the customizer issue, but I lost all my layout and content changes – days of work!
Is there a solution to this that I am not aware of where I won’t have to redo all the work I have done??
Please help!!December 12, 2018 at 7:25 pm #200405
I’ve tried all recommened solutions in this thread:
I’m running WP 5.0
Illdy version: 2.1.1December 12, 2018 at 9:26 pm #200438
As far as I know I’ve been using Version 2.1.1 since beginning development on the site. So I’m not sure why it was working up until recently. Also, I’m developing on GoDaddy’s Staging/Production environment and the customizer was always working on Staging, but not on production, which was fine since I would be doing on dev/testing etc on staging adn then pushing to production. That worked until this morning \when I checked and staging’s customizer wasn’t working either 🙁
Not sure if this is relevant but I thought I would mention it anyway.
ThanksDecember 13, 2018 at 7:33 am #200485
So, what is your problem for today? its change layout and settings?
can i see it? please provide url of the websiteDecember 13, 2018 at 6:12 pm #200563
Hi. The customizer options for Illdy under the admin panel are not appearing. If you need more details, please read the link I posted previously. ^^^
I can’t provide a link since it would require you to log in to view the issue.December 13, 2018 at 6:21 pm #200564
Here is a screen grab. But like I said, all these issues are outlined in a preview thread one year ago…
Attachments:December 13, 2018 at 10:00 pm #200573
Any feedback would be valuable. I need to know if this can be fixed, Or I will need to switch to a different theme and lose days of work.
Here is the ticket on Github for the same issue from last year. Obviously still a bug:December 14, 2018 at 6:51 am #200624December 14, 2018 at 5:06 pm #200674
So, this is interesting…
I created a temporary link for you, and when I tested it myself, the customizer options appear! But if I log out and log back in normally, I lose the customizer options!December 17, 2018 at 6:29 am #200854
Ok, in this case, give me a temporary access credentials when customizer does not work 🙂December 17, 2018 at 5:31 pm #201011
It works every time when I use a temporary password!December 18, 2018 at 6:28 am #201031
Good morning 🙂
Well, what can I do in this case? how can I help you?
i need to see the problem
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