Tagged: support request
- June 13, 2018 at 8:00 pm #168929
When you scroll on the top of this page you can see a white flicker where the header doesn’t come down enough or the background isn’t high enough. I think this is a problem with the parallax or maybe the size of the header/logo.
Anyone have a similar problem? Any solutions?
June 14, 2018 at 3:44 am #168945
- This topic was modified 4 months ago by justinard.
How can I check it? it does not happen for me?June 14, 2018 at 5:12 pm #169105
Please see link I provided.
It happens 9/10 times you visit the site but you you can see the white breaking through just below the “sticky menu/header”. It happens pretty quickly but it should be very noticeable.June 15, 2018 at 4:30 am #169155
Here is the screenshot you can check
Attachments:June 15, 2018 at 9:37 pm #169352
Thanks for the response.
yeah it looks like it’s not showing up as much for whatever reason. I think it still shows up every 1/20 times you visit but I’ll call this resolved unless it shows up again or I can find the way to reproduce it.
Thanks!June 16, 2018 at 7:30 pm #169471
Thanks for writing back.
In this case, please feel free to reach out once again in case you have any more issues.
Support.July 2, 2018 at 6:45 pm #172090July 3, 2018 at 3:23 am #172105
Can you record a short video of the problem?
i tried this numerous times today and honestly, I can’t see anything like you mentioned in the las replyJuly 12, 2018 at 6:28 pm #173946July 12, 2018 at 6:30 pm #173947July 13, 2018 at 8:12 am #174037
Sorry, but the problem is still not appearing for me, I’ve already recorded it in a gif file, unfortunately, i cant see the same problem,
can you please check our demo if we have the same problem?
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