- May 23, 2019 at 12:18 pm #222588
For some reason, my featured images for posts are really blurry. When I look at the sourcecode, Illdy have for some reason compiled my images to 250×213 although the image is significantly larger which of course make them blurry. I’ve tried to change the media settings and regenerate thumbnails, but nothing works. I’ve also tried to deactivate Jetpack after advice from one of the topics in here without any luck. Please help, it’s frustrating and WordPress support can’t help either so you guys are my last hope. You can access the website here or see the attached screenshot.
Attachments:May 23, 2019 at 6:21 pm #222618
Good evening Lars
Its Jetpack plugin, please disable image module and images loading from CDN 😉May 23, 2019 at 6:42 pm #222621
Could you tell me how to do that step-by-step? I’ve already tried disabling Jetpack and regenerating thumbnails without success, so any help would be greatly appreciated, thanks.
LarsMay 24, 2019 at 5:05 am #222635
There is no step by step for this problem, only one step, deactivate Jetpack it will work, right now plugin is activated, please deactivate and let me see itMay 24, 2019 at 3:57 pm #222693
I can’t deactivate it, since our site is hosted on WordPress. I can deactivate the image CDN by disabling site accelerator in the performance and speed option, but it doesn’t work also after I’ve flushed the cache and regenerated thumbnails. Please help, the theme is worthless to us right now and WordPress support can’t help either.May 24, 2019 at 4:48 pm #222694
Just talked to WordPress support and they looked into this and phrased the issue this way:
You could say, I have worked with WordPress.com support to disable CDN modules in Jetpack and I am still seeing the issue. When working with their support, we noticed that the post images are set as background images and are automatically amending the url of the image to a specific size. The dimensions of the background images are 250 x 213 but the area for the featured image is 360 x 213. Is there any way to get those to match?
You can also share the screenshot: https://cldup.com/lNgptiECcT.png
Will you be so good to help as soon as possible? Any help would be greatly appreciated.May 27, 2019 at 6:17 am #222857
Yes, i see now images are not loading from the CDN however images were cropped during upload, please check the answer of our developer on this problem:May 27, 2019 at 3:49 pm #223033
This doesn’t work either, I’ve posted the following on GitHub but the developers doesn’t seem to be anyone responding:
I have worked with WordPress.com support to disable CDN modules in Jetpack to see if I can fix this issue and I am for some reason still seeing the issue. When working with WP support, we noticed that the post images are set as background images and are automatically amending the url of the image to a specific size. The dimensions of the background images when uploaded are automatically set to original size, but thumbnails are 250 x 213 while the area for the featured image is 360 x 213. Is there any way to get those to match? Or at least to ensure the featured images aren’t blurry? For an example, please check our webpage by clicking here and scroll to the Bike & Rental Tour Options. Would appreciate a quick reply, thanks.
What to do?May 28, 2019 at 10:23 pm #223199
I agree, it’s definitely a major issue that it’s not possible to easily fix. I tried all the suggested possible solutions (disable Jetpack, regenerate images, change the code) but images are still blurry, probably because they get stretched out of their original 250×213 thumbnail size. Very frustratingMay 29, 2019 at 1:49 am #223201May 29, 2019 at 7:46 am #223224
newlinksolutionsParticipantThis reply has been marked as private.May 29, 2019 at 7:55 am #223227This reply has been marked as private.May 30, 2019 at 7:03 am #223362This reply has been marked as private.May 30, 2019 at 7:17 am #223365This reply has been marked as private.May 31, 2019 at 6:12 am #223505
Please check your homepage, i did nothing but just changed the image for your posts, as you can see it’s not resized anymore, 🙂
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