- February 21, 2018 at 6:11 pm #148720
I am Sophia from Japan.
I like your Travelify Theme a lot. Thank you so much for creating this.
I am Japanese and I have created Japanese website with your Travelify Theme.
Here is my website留学Cyprus.jp
My issue is what my slider never work even though I put everything correctly as you your instructions.
Created Post or Page and add featured image to it.
Added 3 of the Post ID that I want to use in the featured slider.
But It never move. It always shows only the first Featured Slide stable. How come?
I don’t understand. I am trying to solve this problem hours now. Even removed all the plugin I had, it never changed.
Please help me.
Actually I am completely new for this and this is the first time I am creating website. So please kindly help me.
.February 21, 2018 at 6:22 pm #148721
I hope you are doing well today.
Please check to ensure that each post used in the slider has a feature image assigned to them.
Also, please check the post IDs to ensure that they are correct.
SupportFebruary 21, 2018 at 8:45 pm #148747
Thanks for your reply.
Yes,each post used in the slider definitely has a feature image assigned to them.
The post IDs are totally correct as well.
That is why i don’t understand why it does not work….February 22, 2018 at 3:35 am #148781
Let me check this from the backend if you have correct setup, please send me your access credentials along with your website URL and I will investigate this case. Don’t forget to mark your reply as private! Thanks!
Colorlib Support TeamFebruary 22, 2018 at 8:13 am #148816February 22, 2018 at 8:22 am #148819February 22, 2018 at 8:53 am #148832
yes, i need to access dashboard to check the settings, please send me your admin details hereFebruary 22, 2018 at 9:08 am #148839February 22, 2018 at 1:38 pm #148857
I checked your WordPress and You have updates pending, one of which was a WordPress version 4.9.4 update. Please go to Dashboard > Updates and install the updates.
SupportFebruary 22, 2018 at 3:19 pm #148873February 22, 2018 at 3:30 pm #148875
I am still looking into this, you have the right settings and the post seem correct.
Could you please disable the third party plugins that you have active temporarily?
One of them may be affecting the slider.
SupportFebruary 22, 2018 at 3:41 pm #148879February 22, 2018 at 4:02 pm #148884
I am still unable to figure out the cause of the issue here.
Please go ahead and reactivate your plugins.
Did you add or remove any code from the theme?
SupportFebruary 22, 2018 at 4:13 pm #148891February 27, 2018 at 7:18 pm #149645
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