- January 22, 2018 at 12:55 pm #143155
Hello, when I click on COntact us, it takes me to the homepage rather than the Contacts us page that I have created. What can I do?
Thanks.January 22, 2018 at 1:18 pm #143163
You will have to change the link in the menu to use the url for the contact use page. So go to Appearance > Menu and change the link from there.
SupportJanuary 22, 2018 at 1:23 pm #143165
Where exactly do I have to do this?
Attachments:January 22, 2018 at 1:26 pm #143167
Could you please explain how this error occurred ?
Are you using an adaptive image plugin?
SupportJanuary 30, 2018 at 9:45 pm #144703
Sorry for the late reply.
I am not using adaptive images, no. I don’t know why when I press contact us, it leads to the homepage and not the contact us section that I have created.
Thanks.January 31, 2018 at 6:23 am #144731
The menu is not properly created, link is not added for contact menu element, try to use this link in the url parameter: #contact-us and more about this process can be found in our documentation, please see 10. How to setup menu and sections on this page: https://colorlib.com/wp/support/illdy/
let me know if this helped 🙂February 7, 2018 at 5:00 pm #146431
I have just recreated the entire menu and still when I click on contact us it takes me to the contact form on the homepage and not to the one I created in the menu.
Thanks.February 8, 2018 at 5:59 am #146462
OK, let me try it 🙂 please send me your access credentials along with your website URL and I will investigate this case. Don’t forget to mark your reply as private! Thanks!
Colorlib Support TeamApril 9, 2018 at 1:21 pm #157368
Contact menu (contato) is not working. How can I fix it?
Attachments:April 9, 2018 at 4:02 pm #157401
Use this ID for contact us section in the menu: #contact-us right now you have only #contact
The topic ‘Contact us menu’ is closed to new replies.